Logan Martin Lake Topics: Harbor Docks - Bull $*!+
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Name:
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shay
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Subject:
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Harbor Docks - Bull $*!+
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Date:
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8/2/2015 12:42:23 AM
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My Name is Jennie and I am the one you spoke to about your table. I knew you were going to post something crazy on here. Let me just inform everyone of the situation. This gentelman comes in and tells my hostess that he wants a table for 10 and that while only 4 of them are here he wants to still put the tables together because the rest are on the boat parking. This was untrue and I went to ask him where his party was, He asked me when did we make the rule that all of your party must be present because that is new. I told him its been like this for 2 years and the sign at the front doors says this. The reason we do it is to be fair to all of our customers and we are able to seat the people that are here and waiting for a table vrs the ones that are not here yet and tables are not being saved for long periods of time when we have people that are standing and all present wanting a table. He then told me that he has been here several times and spent over $300 each visit so its a shame he will have to go somewhere else because of this rule. I told him Im sorry he felt that way but we have several customers that come every weekend and spend well over $3oo and they go by the same policies. It would not be fair if he were standing at the front door wanting a table and everyone was here but I couldnt seat them because people were saving tables. He did not want to hear anything I had to say and was insistant that he would not be back because of this. He was telling me that he should not have to go by the same rules as everyone else because he spends $300 when he eats here. I finally told him again Im sorry he feels that way and I walked away. He nor anyone at his table complained about any of the food as they drank the entire time they were here tonight. They waited only 30 mins for their food when we were on an hour to an hour and a half wait at the front door because we were busy as it is Saturday night. I try my best to take care of all the customers in the same way here and everyone should be treated the same regardless of how much money they have.
Thank You
Jennie L Zinn
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