Name:   MrHodja - Subject:   Pest Control, Parker Creek area Date:   5/31/2023 10:11:33 PM

Northwest is the antithesis of S&S.  Impersonal, disorganized, less service and employees who verbalize discontent to at least one customer (me).  I called to cancel and they told me I had to fill out some online form.  I did so, but that information never got to the locals...they kept trying to schedule services that I already told them we no longer wanted.  Their payments go to somewhere...Cincinati I think, and I got duns for bills already paid that Northwest (Cincy) somehow failed to tell Northwest (Opelika) about.  Pest control in Alabama is a very competitive business.  There are lots of other options.