Name:   Mack - Subject:   Shout out to Moore's Hardware Date:   6/8/2014 5:20:23 PM

You are indeed fortunate to have someone who works in your local hardware store who can actually help you solve a problem. I on the other hand do not have a local hardware store. I have choices ranging from Lowe's, to Home Depot, to WallyWorld etc.. Where many employees cannot help themselves, much less a customer.