Those are some of the key questions. I welcome new clients to talk to previous customers, and current customers that have jobs underway here at Lake Martin Dock Company. As you know, there are plenty of companies that come and go, and promises by sales reps to get the deal are sometimes .. well..
We will not be the cheapest, but we will end up being the best price - as we will build the dock in the timeframe we set, we are fully insured, back all of the products we deliver, and will still be here 10-15 years from now when you are ready for updates or maintenance.
The biggest issue we continue to see: People don't like to hear the truth as it relates to when we can work them in the schedule. So, they will forget about the other key factors in order to get a promise of delivery timing. Lets face it, most people are not thinking about their new dock today and ordering it in time for Memorial Day.. They will wait until Spring, then get the great idea to get a new dock, and be shocked that all the dock companies were not waiting for them to come in :)
If someone plans ahead, they can evaluate all of the dock companies on the lake, and make the best choice for their budget, timeline, and design needs.
Sorry for the book, but it really comes down to proper planning on the part of the buyer so they can get the most for their money.
David
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